Privacy Policy

This privacy policy sets out how Spearhead uses and protects any information you give us when you use this website.

Spearhead is committed to ensuring your privacy is protected. You can be assured any information you provide us with, by which you can be identified, when using this website, will only be in accordance with this privacy statement.

Spearhead may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 14 September 2020.

What we collect

We may collect this following information:

• Personal name
• Business/organisation name
• Contact information including email address and phone number
• Demographic information such as address and postcode
• Other information relevant to feedback surveys

What we do with information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• Improvement of our products and services
• To periodically send promotional emails about new products, special offers or other information which we think you may find interesting (using the email address(es) which you have provided us with)
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information you submit to customise the website according to your interest

Security

We are committed to ensuring your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to the needs of our customers. We only use this information for statistical analysis purposes.

Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If we have been using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at the address below or emailing us at sales@spearheadhealthcare.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting unless you tell us you do not wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to; Spearhead, 4 Symington Place, Riverside Business Park, Irvine, KA11 5DE.

If you believe any information we are holding on you is incorrect or incomplete, please email us, or write to the above address, as soon as possible. We will promptly correct any information found to be incorrect.